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"Elon Musk's AI Dominance over X Pushes Users Towards Crisis"

Revolution sweeping over X (previously Twitter) as the platform introduces AI-driven community notes, aiming to revolutionize moderation for a massive user base. Under the hood, this new technology is set to reshape moderation practices.

"Elon Musk's AI Control over X Pushes Users Towards Crisis"
"Elon Musk's AI Control over X Pushes Users Towards Crisis"

"Elon Musk's AI Dominance over X Pushes Users Towards Crisis"

In a groundbreaking move, Twitter, previously known as X, has launched a pilot program that integrates AI chatbots into its Community Notes feature. The aim is to enhance the platform's fact-checking capabilities and improve online discourse.

Starting from July 2025, AI chatbots, including Twitter's proprietary Grok chatbot and third-party AI tools, will be permitted to draft Community Notes. These AI-generated notes will then be submitted for review by the existing community of human note writers. Unlike human-drafted notes, AI-generated notes do not appear automatically; they must earn the right to be published by being deemed "helpful" by users from diverse perspectives, just like notes written by humans.

The vetting process for AI-generated notes remains consensus-based, mirroring the human contribution process. This ensures that only notes found to be accurate and useful are displayed, maintaining the integrity of the Community Notes system. All notes generated by AI will be clearly marked for users, ensuring transparency about their origin.

The integration of AI chatbots is part of Twitter's ongoing efforts to experiment with hybrid human-AI solutions for content moderation. The company aims to address the limitations of purely human-powered fact-checking, such as delays in note creation and potential partisan biases, by leveraging AI to increase the speed, scale, and diversity of context added to posts.

However, the integration also introduces new risks. There is concern that AI models may generate inaccurate or fabricated information, a phenomenon known as "hallucination," which could undermine the credibility of the Community Notes system if not carefully controlled. Questions remain about how AI-generated notes will align with Twitter's content policies, especially given the platform's leadership perspectives and evolving content moderation approach. The program's success hinges on maintaining trust in the vetting process, as users may be skeptical of notes generated by AI, despite the continued oversight by human reviewers.

Despite these challenges, Twitter's move is seen as an effort to foster broader participation and innovation by allowing "all of humanity to be able to participate." The human validation process for community notes remains in place, requiring every note to be vetted through the platform's established system. Over a recent 12-day period, more than 50,000 posts featured community notes, which were viewed upwards of 250 million times.

Developers can build their own AI-powered note writers, connecting them through Twitter's public API. X's leadership anticipates that real-time ratings and reactions from users will help train and refine AI systems, leading to more accurate and fair notes. The company has not announced specific growth targets for the AI-generated notes initiative.

A research paper published by Twitter's community notes leaders, in collaboration with academics from MIT, Stanford, Harvard, and the University of Washington, advocates for an "open ecosystem" where both humans and AI can contribute context while ultimate decision-making authority remains with human raters.

The community notes program on Twitter has experienced a decline in participation, with submissions dropping by more than 50% since January. Posts flagged with community notes see changes in user behavior, with users being approximately 60% less likely to reshare a post and such posts being 80% more likely to be deleted by the original poster.

In conclusion, Twitter's integration of AI chatbots into Community Notes represents an ambitious effort to scale and accelerate fact-checking while maintaining the democratic, consensus-driven spirit of the feature. The success of this pilot will depend on the platform's ability to ensure accuracy, uphold transparency, and retain user trust as AI plays an increasingly prominent role in content moderation.

  1. Moving forward, Twitter's pilot program will permit AI-powerednote writers, such as their proprietary Grok chatbot and third-party tools, to generate notes for Community Notes in the year 2025.
  2. Acknowledging the limitations of human-powered fact-checking, Twitter aims to utilize AI to enhance the speed and diversity of context added to posts, contributing to the growth of online-education opportunities on the platform.
  3. As user trust remains key, Twitter's hybrid human-AI approach for content moderation will ensure transparency by clearly marking the origin of AI-generated notes and maintaining a consensus-based vetting process, similar to human-written notes.

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